The 6 steps in our lending process 1. Initial Enquiry We welcome your initial enquiry for an obligation free discussion about your loan requirements and objectives and as a result of your initial discussion can normally give you an immediate indication about loan what options may be realistically available to you. 2. Preliminary Assessment Following the initial discussion, clients are then invited to complete the standard loan application form so that we can make further assessment and enquiry on the client's behalf. This is a simple 2 page form which is available on our Downloads page and usually takes about 10 minutes to complete. 3. Appointment of Commercial Mortgage Group The preliminary assessment will provide us with enough information to put together an appointment letter, which is where we both agree on what the deliverables are for Commercial Mortgage Group to earn their fee. Each appointment letter is customised for every loan and sets out proposed loan amounts, interest rates, any specific terms or conditions as well as any fees payable to the lender and broker. An example of our mandate letter is available on our Downloads page. 4. Formal Loan Submission Once appointed Commercial Mortgage Group will then prepare formal loan submissions on behalf of the client and then submit these to a selected number of lenders for consideration and indicative loan offers. We carefully select these lenders based on our knowledge and experience of knowing who has previously been able to deliver similar solutions to your specific loan requirements. 5. Loan Approval Process Once the indicative offers have been reviewed and discussed with the clients, formal loan offers are then sought from the preferred lender. Upon issue and acceptance of formal loan offers, financiers will often require the client to meet some of the loan establishment fees, pay for legal costs in document preparation, and/or pay for any valuation work required. 6. Loan Settlement Process Usually the formal loan offers will contain a number of conditions that need to be met before settlement can be completed that we will assist you work through. These most usually involve matters such as arranging valuers, organising existing loan payouts in the case of a refinance, completion of credit checks, etc. Once settled we will of course remain available to assist you with any ongoing management of your loan account with the lender.